ITRS Group

Welcome to the latest ITRS Group newsletter.

In this issue we announce that ITRS has been sold to the Carlyle Group, and you can find out why this is exciting news inside. We showcase two clients who have improved lifecycle visibility and global performance monitoring through the implementation of Geneos. We also discuss a new partnership with Kaazing that will see its WebSocket Gateway integrated into the ITRS Geneos framework. In our regular ‘Hot buttons’ and ‘Did you know?’ sections we highlight some of the new features that appear in the latest version of Geneos - as well as providing some helpful hints and tips.

Thank you for reading.

Patrick McVeigh
ITRS Global Marketing Director

ITRS sells to Carlyle

On 26 September 2011 we announced the acquisition of ITRS Group by the Carlyle Europe Technology Partners. Kevin Covington explains more about the sale here.

Manila R & D centre officially opened

ITRS held a formal launch party at the Shangri La Hotel for the opening of the new development centre in Manila on the 13th of October 2011. Discover more about the new Centre here.

Global success for major banking project

A major global bank offering a full range of banking, investing, asset management and other financial and risk management products and services recognised the need for performance monitoring across its Global Markets Rates and Technology Group (GMRT). Joyce Tiu, manager of support services in America explains why this project was a success.

ITRS Client Forum 20 September 2011 London

Following on from the client event in Hong Kong held in June, ITRS welcomed 35 UK clients to an evening forum at the Barbican in London. More about questions and challenges raised here.

Moving forward with Kaazing

ITRS has formed a partnership with Kaazing to deliver secure, real-time access to management information across the company from desktop browsers and mobile applications. Quintin Gomez, ITRS CTO reveals more about the Kaazing wow factor.

Increasing our presence in Asia

Over 30 ITRS existing and potential clients attended the ITRS Executive Luncheon at the Mandarin Oriental, Hong Kong this June. Feedback and input from Asia, find out more here.

Thomson Reuters rolls out Geneos

Thomson Reuters has adopted Geneos to provide enterprise-wide monitoring and management capabilities for the Thomson Reuters Enterprise Platform for Real-Time and will be selling the Thomson Reuters Geneos configuration via its own direct sales force to its clients. Uncover the reasons why Thomson Reuters uses Geneos.

ITRS provides visibility to Marshall Wace

Although dedicated to delivering a quick response to changing business needs, Marshall Wace, one of Europe’s leading hedge fund managers, had no visibility across the trade lifecycle and was struggling to manage email system alerts effectively as a result. Find out why Geneos was a perfect match here.

New Geneos Training Courses

ITRS training is about to launch a new Active Dashboard design and deployment training module that will be rolled out in Q1 of 2012. Get the best from Geneos here.

ITRS Client Survey

Earlier this year we conducted an extensive, interview led user survey with 101 responses from 60 clients from around the world. Kevin Covington shares key findings actions as a result of this vital client input.

New features in Geneos

Every issue we update you on some of the latest features available in Geneos. More features, functionality revealed.

Did you know?

Our ‘did you know’ section features frequently asked questions by clients. It also provides you with more on technical updates or better ways of achieving great results through Geneos. How to achieve better results from Geneos.

New starters

We are pleased to welcome a number of new staff to ITRS globally, with numbers growing in our London, Hong Kong, New York and Manila offices. Read the full story here.