ITRS Group

Enabling you to see more

Financial institutions depend heavily on the smooth running of highly complex IT systems. If a trading application begins to perform slowly, stops working altogether or a connection to a market is lost, the impact on the bottom line can be significant. Geneos helps firms to keep their systems functioning and performing within agreed parameters, while minimising system management costs.

See how ITRS helps clients gain a holistic view of their application and technology estates

Business managers

• protect the company reputation
• remove unnecessary cost from essential processes
• make informed timely decisions based upon trusted metrics
• create and maintain business value
• be aware of operational status and underlying infrastructure

Compliance and risk managers

• independently verify the integrity of processes and data sources
• obtain advance warning of potential regulatory or risk issues
• cross check data integrity via correlation of data sources

System managers

• provide clients and colleagues with immediate assessment of failures in the chain, such as an outage at an exchange or settlement organisation
• develop procurement and upgrade plans based on real performance metrics and highlight cost effective elements of the business
• perform systematic automated routine monitoring, freeing IT staff to work on projects that add business value

Operational staff

• understand end to end system or service performance, identify and deal with issues fast and perform post-mortem reviews of failures
• real-time monitoring of infrastructure through a single system
• correlate key performance indicators to obtain a holistic view of individual, or groups of systems
• quickly add incremental monitoring for new systems and applications
• initiate commands and launch scripts in a controlled manner
• work with development teams to ensure that new applications can be incorporated into the monitoring environment