Blog

ITRS Group Partners with MapR for New Gateway Hub in Geneos
24 May 2018

ITRS Group, the leading provider of real-time monitoring and IT operations analytics to financial services firms, has announced a partnership with MapR, a pioneer in delivering the industry's leading data platform for AI and analytics, both on site and across the cloud. The collaboration will see MapR software integrated with ITRS Geneos.

Read full article

Geneos for big data: Monitoring MongoDB
24 Apr 2018

By Neha Sachan, Presales Consultant at ITRS' Singapore office

Read full article

Monitoring the growing open source driven technology stack
24 Apr 2018

Written by Loke Balakrishnan, Geneos Product Manager

Read full article

Monitoring Real-time Cryptocurrency Activity with Geneos
23 Apr 2018

Written by Enmanuel Payano, Client Services Analyst at ITRS' New York office

At over 20 years old, Geneos is still as flexible as ever. Our bread and butter is monitoring financial services applications and infrastructure but we are constantly looking to expand the limits of Geneos. I work in the client services team in ITRS’ New York office and as a side-project, I decided to use Geneos to track what is happening in the Bitcoin and cryptocurrency world.

Read full article

ITRS Group get togethers coming soon
20 Mar 2018
By troche@itrsgroup.com

Event season in the ITRS offices was kicked off in November by our New York meetup, and will continue now until March. Both Hong Kong and Singapore are gearing up for their meetups on the 23rd and 25th Jan respectively (you can book your place here); and the London event won’t be far behind on February 1st.

Read full article

Listening to and Actioning Stakeholder Feedback
27 Feb 2018

Leave Your Ego at The Door – Listening to and Actioning Stakeholder Feedback

Four months ago, we implemented the most far-reaching overhaul of the Geneos documentation in our 21-year history. As part of an iterative plan we’ve committed to deliver to our customers, it focused on improving the ‘consumability’ and usefulness of the Geneos online help.

Read full article

Is your IT cockpit ready?
01 Feb 2018

WHAT IS A COCKPIT?

Among medical, aviation and finance, key industries which affect mankind directly either for life or monetary reasons, aviation has been a front-runner in developing fail-proof technologies using combination of people, processes and technology (ITIL!).

The most visible example of this technological prowess is the aircraft cockpit. A cockpit is a state of the art cabin or flight control area from where the pilot controls the aircraft with the aid of real time indicators and heavily automated instruments.

Read full article

Building a MiFID II dashboard that anyone in the business can interpret
04 Jan 2018
By rhicks@itrsgroup.com

With the implementation of MiFID II, many of our clients are preparing to find out exactly how ready for the regulatory changes they are. It isn’t just technical or support staff who need that understanding, but rather the business as a whole. The two dashboards pictured within this blog are a good example of how Geneos is helping ITRS customers, business-wide, to ensure they have nothing to worry about.

Read full article

ITRS NY Meetup, 16th November 2017
29 Nov 2017
By rhicks@itrsgroup.com

We recently held a meetup for ITRS software users at our New York office. These events prove a great opportunity for us to hear feedback directly from our clients, along with a chance to update them on our latest product functionality and how they can advance their IT operations to deliver more results.

It was great to see over 40 clients in attendance at our new office space in Mid-town, welcomed by Joyce Tiu, Country Manager for North America and Steve Lapp, Product Manager.

Read full article