ITRS Group

This interface allows operations staff to monitor and manage Citrix and Windows Terminal Servers.

Example uses:

• alert if the load of a Citrix server is outside operational parameters
• ensure no individual session on Citrix server is taking more resources than it should
• monitor individual processes to identify the cause of high CPU usage problems if detected

For all environments this interface:

• monitors sessions running on a server, including ID, state, user name, client, ID, CPU, input/output and memory usage, elapsed time, thread count and handle count
• allows drill down to individual processes in a session
• monitors statistics from running processes on a server, including user name, process name, CPU, input/output and memory usage, elapsed time, thread count and handle count

Citrix specific monitoring:

• monitors load of each Citrix server
• monitors applications published by the Citrix server

Windows Terminal Server specific monitoring:

• monitors information from licences issued by the Terminal Services Licensing Server, including client, user, start and end date

Plug-ins

Citrix Apps, Citrix Apps, Citrix Sessions, Citrix Summary, WTS Licenses, WTS Processes, WTS Sessions, WTS Summary