Create peace of mind through Geneos and the ITRS Group Managed Services Team
Know that you are limiting your business downtime and financial impact through faster time to risk/issue prevention and resolution
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What have our clients gained from ITRS Group Managed Services?
The ITRS Group Managed Services team pride ourselves on our status as experts in the world of monitoring. Throughout the 24 years company history, MS has delivered projects at the forefront of industry best practices. Through internal education and implementation, we enable our customers to achieve more business impact, maximise their ROI and deliver elite level predictability of service. Get in touch to find out how we could support your business today.
What we offer
RUN
GENEOS
- Monitoring of the Monitoring
- Outage Incidents
- Performance Incidents
- Functional Incidents
- Reactive Problems
- Improve Monitoring Change
- Component Upgrades
- Tool Integration
- Simple Information Request
- Complex Information Request
CHANGE
GENEOS
- Improve Monitoring Change Projects
- Improve Platform Change Projects
- Request Monitoring Change Projects
- Request Change Tasks - Front
- Request Change Tasks - Middle
- Request Change Tasks - Back
- Request Platform Change Projects
- Request Change Tasks
IMPROVE
GENEOS
- Improve Business Insights
- Improve Business Insights
Service Delivery Manager
- Geneos Standards
- Service Management
Key
- Improve Monitoring Change Projects
Pioneering monitoring delivered by ITRS Group Managed Services
Industry leading monitoring projects
Reduce noise
Too many alerts or too many false positives wastes time & energy
Enhance operational efficiency
MS will support monitoring delivery issues: process, people, tools, priorities & time
Achieve more with less budget
Squeeze every bit of value possible from your ITRS Geneos implementation