Sustaining customer satisfaction is business critical for Managed Service Providers (MSPs). To do so, they must ensure optimal IT performance.  

Our customer story shows how Vervint (previously OST), an MSP and system integrator, enhanced its quality of service by upgrading to an enterprise-grade IT monitoring solution.  

You will discover how to:  

• Achieve comprehensive IT monitoring with extensive technology coverage  
• Enhance service quality through business service monitoring and real-time alerting
• Optimize costs with smartly priced monitoring that reduces mean time to resolution