Unlock the secrets behind UNC-Chapel Hill's digital excellence with ITRS. Learn how to get actionable insights on elevating your institution's digital experience:

• 3x faster incident detection alerting and notification drives customer satisfaction
• Service improvements and automated alerts are expected to reduce help desk tickets by at least half during a service outage
• A centralized view of all services provides better visibility so IT teams can see and respond to incidents before they impact end-users