Monitor systems health, prevent client impact, improve COB

Core banking systems are the IT foundation of retail banking, enabling electronic transactions, accounts, loans, etc. across bank headquarters, branches and time zones. As these core systems impact so many customer touchpoints, IT issues can have a direct impact on customer satisfaction.

In this eBook, we will explore how monitoring core banking solutions enables banks to:

• Maintain systems health to reduce costs and avoid regulatory fines.

• Predict and prevent client impact and improve customer satisfaction.

• Reduce errors and mistakes in close of business (COB) that can impact the clients’ next day transactions.