["Company"]
"0"
"7"
Third party Subprocessors
Supplier may engage the following Subprocessors to Process Customer Personal Data:
|
Name of Subprocessor |
Service provided |
Location |
|
Absorb Software |
Learning management services |
UK |
|
Asana |
Project management software |
US |
|
Atlassian |
Supplier intranet |
US/AUS |
|
Upland Software |
Account management software (Altify) |
UK/EU/US |
|
BrightTALK |
Lead generation |
UK/EU/US |
|
Chili Piper |
Lead generation |
UK/EU/US |
|
Clari |
Revenue Reporting |
US |
|
Cobweb |
Microsoft service provider |
EU |
|
Cognism |
Lead Generation |
UK |
|
Conga |
Data exporting from Salesforce |
US |
|
Consultancy Group, The |
Financial consultancy |
EU |
|
Darktrace |
Email security |
UK |
|
FinancialForce (including PSA) |
Financial management platform |
US |
|
Fuze |
Marketing/ pre-sales or support |
US/EU (via Amazon data centres) |
|
Gong |
Sales Enablement and Conversation Intelligence |
US |
|
|
Google Analytics |
UK/EU/US |
|
|
Resourcing/ Lead generation |
Data processed locally (to data subject) |
|
Mansion House |
Additional local PS resources |
Data processed locally (to data subject) |
|
MarCloud |
Assisting data processing infrastructure |
UK |
|
Microsoft |
Office365, on-premise cloud deployment, cloud storage (Azure), & Skype conferencing service |
US |
|
Mimecast |
Email security |
UK (only employee data is sent globally) |
|
Miramar |
Assisting data processing infrastructure |
UK |
|
Ownbackup |
Salesforce and FinancialForce backup |
UK/EEA |
|
Salesforce (including Pardot & Tableau) |
Marketing automation and sales opportunity management |
US |
|
Salesloft |
Sales Engagement Platform |
US |
|
Sannam S4* |
Additional local PS and MS support in India |
India |
|
SendSafely |
Secure file transfers |
US |
|
6Sense |
Intent Data and ABM Tool |
US |
|
Slack |
Internal messaging system |
US |
|
SmartE |
Gathering contact information |
US |
|
Smplicity |
Assisting data processing infrastructure |
UK & Mauritius |
|
Strigo.io |
Remote training platform |
Israel |
|
Survey Monkey |
Establishing NPS score |
US |
|
Sweethawk |
Zendesk Notify application |
AUS |
|
Transmission |
Managing outbound digital campaigns |
Data processed locally (to data subject) |
|
Turtl |
Generating interactive content, providing analytics on interaction with said content |
UK |
|
Validity |
Data cleansing |
UK/US |
|
Viber |
Messaging service (Philippines) |
Japan |
|
|
Messaging service (Chinese clients only) |
China |
|
WebEx |
Marketing/ pre-sales or support |
US |
|
|
Messaging service |
US |
|
Zendesk |
Helpdesk provider |
Germany & Ireland |
|
Zoom |
Conferencing service |
US |
|
ZoomInfo |
Lead generation |
US |
|
Subprocessor(s) applicable only in delivering ITRS Geneos (cloud services) |
||
|
AWS (Amazon Web Services) |
Cloud data storage |
US |
|
Subprocessor(s) applicable only in delivering ITRS Synthetic Monitoring & Load Testing |
||
|
Apica |
Product partner |
Sweden |
|
Subprocessor(s) applicable only in delivering ITRS Log Analytics |
||
|
EMCA |
Product partner |
Poland |
|
Subprocessor(s) applicable only in delivering ITRS Trade Analytics |
||
|
Beeks |
Product partner |
UK/EU/US |
|
Adnitio |
Product partner |
UK |
*Only relevant to Customers contracted to receive Services specifically in India.
Supplier Affiliate Subprocessors
The following Supplier Affiliates are Subprocessors providing technical and operation support.
|
Name of Affiliate |
Corporate Location |
|
ITRS Group Limited |
UK |
|
ITRS Asia Limited |
Hong Kong |
|
ITRS Asia Pte. Ltd |
Singapore |
|
ITRS (Phils) Inc. |
Philippines |
|
ITRS America, Inc. |
USA |
|
ITRS Canada Limited |
Canada |
|
ITRS Scotland Limited |
UK |
|
Opsview Limited |
UK |
|
Opsview, Inc. |
USA |
|
Uptrends B.V. |
Netherlands |
|
Uptrends LLC |
USA |
|
Uptrends GmbH |
Germany |
|
OP5 AB |
Sweden |
|
OP5, Inc. |
USA |