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​ Root cause analysis agent for complex, always-on environments

Move from alert to understanding fast with context-aware analysis. Correlate telemetry across your environment, surface supporting evidence, and see why an issue is likely occurring.

RCA agent full screenshot

Move beyond symptom chasing
to evidence-based understanding

In distributed IT environments, incidents unfold across applications, infrastructure, and dependencies. Signals fragment and time pressure rises. During live incidents, teams end up chasing symptoms instead of understanding causes. 

Our root cause analysis agent changes that. 

ITRS SRE Agent - Smart Diagnosis Screenshot

Turn fragmented
signals into
clear explanation 

The root cause analysis agent applies analytics and agent-assisted reasoning across live and historical telemetry to identify the most likely sources of operational issues. 

  • Correlates data across metrics, events, logs, traces, and topology 

  • Analyzes behavior over time to separate cause from consequence 

  • Surfaces ranked root-cause candidates with supporting context 

  • Goes beyond "what happened" and explains why a conclusion is likely 

ITRS SRE Agent - Remediation Screenshot

Investigate issues
with clear guidance

Rather than producing opaque answers, the root cause analysis agent leads operators through the investigation with: 

  • Incident timelines of how issues unfolded 

  • Related entities and contributing factors 

  • Confidence-rated root-cause candidates 

  • Clear, recorded reasoning and evidence to support each conclusion

Identify and resolve incidents faster

 

 

Empower People medium

Greater confidence
in remediation decisions

Magnifying Glass medium

Less misdirected
investigation effort

Documents medium

More consistent
post-incident analysis

Accelerate root cause analysis

The root cause analysis agent forms the analytical foundation for future agent-assisted action. Connect agentic support with next steps while maintaining transparency, auditability, and operator control at every stage.