Client Services

Ready to help at all hours

We provide a 'follow the sun' support model throughout the working week from our Hong Kong, Singapore, Manila, Malaga, London and New York offices.

Support

 

Our experienced support staff have a high level of technical knowledge and will provide you with a dedicated contact through to the conclusion of the issue. Our support resources work closely with our developemt teams and are able to provide direct access to third line support, if required.

Helpdesk

You can login to the Helpdesk directly to raise and track an issue

Existing clients

If you are an existing client and require further information about the support we provide, please click here

Email

support@itrsgroup.com

This automatically raises a ticket in our global helpdesk system

Call us

You can phone support using the telephone numbers available via our Company page

Our support team are available to visit you on site to resolve specific issues, expedite resolution and answer general questions

Contact us