MSPs: deliver competitive, high-quality services 24x7
Consistently provide resilient, high-performing services with ITRS Opsview, our powerful, smartly priced IT infrastructure monitoring solution.
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Overview
Build a formidable reputation for performance
Maximize the performance of the always-on IT infrastructure you deliver with comprehensive and flexible hybrid infrastructure monitoring. Create a centralized view of diverse IT estates and remediate issues before they impact customers to boost your reputation as a highly reliable and trusted MSP. Deliver consistent service quality to every customer independently and address your needs for multi-tenancy with role-based access control (RBAC) and flexible hashtag capabilities.
Use Cases
Improve service quality while driving efficiencies
Cater for every customer: Monitor any technology or IT environment with 4,700+ monitoring templates that require minimal configuration and the flexibility to easily build and scale your own checks.
Cure alert fatigue: Accelerate remediation using AI-led noise reduction and anomaly detection. Shift from proactive to preemptive monitoring with forecasting and capacity planning.
Stay agile and adaptable: Run efficient operations and kick-start automated processes thanks to seamless integrations with notification, service desk, and automation tools.
Solve multi-tenancy challenges: Streamline how you organize and visualize customer-specific infrastructure and securely share relevant, interactive views for internal teams and end users.
Capabilities
Opsview enables you to:
- Protect mission-critical infrastructure with meaningful insight from Business Service Monitoring
- Adjust pricing plans to the evolving needs of your business
- Customize alerting, reporting, and categorization with flexible hashtags
- Trust in role-based access control for secure data sharing
- Streamline SLA reports for individual customers
- Drill-down into IT issues to drive informed remediation
Opsview lets you maintain and improve your IT infrastructure performance and supports your reputation for impeccable service without eating into your profit margins.
Customer Story
Monitoring teams: resolve 80% of IT issues directly
Learn how our enterprise-grade infrastructure monitoring enables Advania to drive rapid issue remediation with powerful alerting capabilities and actionable insight. The result? Optimal IT performance at scale.
Provide reliable, high-quality services with ITRS Opsview
Meet the needs of any customer. Win, renew, and expand contracts.
Keep your prices competitive.