IT observability for Higher Education
Guarantee an optimal digital experience and IT performance for students and staff
Meet Obcerv AI: One machine learning engine for ∞ AIOps
Guarantee an optimal digital experience and IT performance for students and staff
Every online interaction matters — from a student’s application process to a staff member accessing internal services each day. With 96% of students believing a high-quality digital experience is important to their satisfaction, higher education providers are under pressure to continually guarantee service accessibility and performance.
IT, Network, and Operations teams require full visibility of their digital experience worldwide and the interconnected hybrid IT infrastructure that delivers it. Plus, they need the ability to troubleshoot emerging issues before they impact users.
Achieve this by combining digital experience monitoring (DEM) and IT infrastructure monitoring (ITIM) for a comprehensive understanding of business service performance.
ITRS equips you with the means to uphold the digital experience and online services that underpins your world-class reputation.
Discover how UNC-Chapel Hill delivers digital excellence for students and staff with full, centralized visibility of its services and intelligent automation that drives service improvements.
Drive operational efficiency. Boost your reputation. Attract and retain talent.