ITRS Named a Visionary in 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring
We’re proud to share that, for the second consecutive year, ITRS has been recognized as a Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring (DEM).
We’re continuing our customer-centric innovation. For the operational teams delivering high-performing digital experiences at scale. For the industries where web services are mission critical.
Our work with you over the past year has been defined by one shared goal: building a more automated and holistic approach to observability and monitoring.
Thank you for your trust and collaboration.
Observability That Fits Your Team
- Operations and SRE teams: Deliver reliable and resilient digital experiences with analytics‑driven insight. Whether you're ensuring uptime under strict SLAs or expanding coverage across regions, ITRS is built for high stakes, high scale, and real‑world complexity.
- Platform engineers and architects: Integrate DEM directly into your workflows. With observability-as-code support and an automation-first roadmap including AI-driven configuration, we help you reduce manual overhead and accelerate deployment.
- Program leaders and digital owners: Turn DEM insights into strategic signals. With our Uptrends and ITRS Analytics integration, you can map web service performance to real-world context, protecting technical health and business outcomes.
What’s Ahead for ITRS?
Integrated by Design
Monitoring shouldn't live in a silo. We're aligning with open data standards, streamlined APIs, and tools already used across your observability ecosystem, from Grafana to Elastic and beyond.
Automated Configuration
Manual setup and management don’t scale. We're driving toward intelligent automation, with Terraform support today and AI-assisted monitoring configuration on the horizon. Make your monitoring easier to deploy, maintain, and evolve.
Built for Complex Environments
From internal services protected by firewalls to public-facing systems under regulatory pressure, ITRS delivers deep, actionable insights. Our Linux Private Checkpoints provide internal visibility, while ITRS Analytics gives you contextualized, end-to-end insight into your most critical digital services.
A Unified Vision for Observability
ITRS has been recognized in the 2025 Gartner Magic Quadrant for both Digital Experience Monitoring and Observability. We’re committed to innovating a platform that’s designed for today’s most demanding and regulated digital environments.
To every team delivering the digital services society depends on: thank you.
You’re the reason we continue to innovate, evolve, and invest in the future of observability.
Get the 2025 Gartner Magic Quadrant for DEM
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Learn why ITRS is recognized in the 2025 Gartner Magic Quadrant for Digital Experience Monitoring.
Gartner, Magic Quadrant for Digital Experience Monitoring, by Padraig Byrne, Pankaj Prasad, Martin Caren, D.B. Cummings, Matt Crossley, Tanmay Bisht, 27 October 2025. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.