An outage a day won’t keep the regulator away
16 Aug 2019
Time for a check-up When there are more UK banking outages than days in the year, it’s not a good sign of the health of the British financial industry. 2018 saw 375 incidents reported over a nine month period – and the Financial Conduct Authority (FCA) is calling for a check-up. Consumers are more reliant than ever on technology for banking services. Where once access to online banking was an exciting and convenient development of the digital age, it is now viewed as a given. Yet for millions of account holders in 2018, it wasn’t.