Blog

The risks of technological outages have been drastically underestimated industry-wide. This year, glitches have resulted in financial losses in the millions, mass customer exodus and significant reputational damage to the firms and their executives. But still, outage after outage makes the headlines each week, suggesting the industry is continuing to miscalculate the risks - just as they are set to increase.

Customer feedback: more fixes, more enhancements, better documentation Its that time of the year again when we survey our clients. We do this twice a year and it gives us excellent feedback on what you like and what you want us to improve within ITRS Group.

The changes we've made since March's client survey Your ideas and suggestions make ITRS a high-touch organisation – we like talking to you, asking you what we can be doing better, and using your input to shape the direction our products take. And of all the mechanisms we use to interact with you, none garners greater focus than the bi-annual survey we send out to all our customers. 

ITRS Group (“ITRS”), the leading provider of real-time monitoring and analytics for financial services, has acquired OP5, a Stockholm headquartered global leader in providing IT monitoring and log analysis technology built by enhancing the open source software of Nagios/Naemon and ELK (ElasticSearch, Logstash & Kibana).

ITRS Group (“ITRS”) the leading provider of real-time monitoring, has announced a partnership with Velocimetrics, a leader in real-time business insight to the global financial community. This will enable ITRS Geneos customers to independently track and analyse the real-time performance of every trade or payment traversing business critical processes and improve operational resilience.

ITRS partnership with Liter of Light Philippines ITRS recognises the importance of building a socially responsible business to pursue benefits for the society. It is our mandate to carry one of our company core values into reality to “Build for the long term” through smart partnering.

ITRS Group (“ITRS”), the leading provider of real-time monitoring and IT operations analytics to financial services firms, has announced a partnership with Apica, industry leaders in performance monitoring for enterprise business. Following ITRS’ recent acquisition of Sumerian, a leader in capacity planning, this partnership with Apica will mean ITRS can now offer performance modelling from the front-end user systems such as a website or mobile, all the way through to back-end infrastructure and application servers, and present a single view of the complete technology estate in one dashboard.

As upgrading to TREP 3 is becoming a requirement in many of our customers, ITRS Group has been improving our out-of-the-box solution which can be up and running in a matter of hours to integrate with TREP.