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 Carus is the world leader in IT solutions for Ferry and Cruise with a global client base spanning across 18 countries and 4 continents. For over a decade, Carus has been supporting businesses with all aspects of booking, ticketing, port processing and onboard services, alongside a full back-office suite covering the marketing, accounting and administration functions.Challenge

A note on Resilience during Covid-19Many of our customers have been in touch throughout the course of the Covid-19 virus impacting the world. As a business who focus on operational resilience, ITRS are pleased to say that we are able to continue to support our customer base. CEO, Guy Warren provides the below insight on how ITRS Group is dealing with the rapid change.

Right-sizing flexibility, and more exciting features...Increasing popularity of cloud technologies makes it more important for the need of optimising resource utilisation and capacity.  Regardless of SaaS Cloud, On-premise Cloud or Hybrid Cloud model that you are deploying, businesses must continue to monitor, manage and analyse the workloads.

*Edit* POSTPONED: Global Gaming Expo!ITRS Group is sponsoring the Global Gaming Expo Asia (Macau) on 28-30 July, 2020. This is the largest Asian Gaming-Entertainment conference where 95% of Asian casino operators gather to share latest industry trends, cutting-edge innovations and technology solutions for their business needs.Come meet us at our ITRS Group booth!Click here to learn more about the event.  

Geneos GA5.0 Release HighlightsThis Geneos release is a major release – it is a major milestone in terms of features as well. Our focus in the past year has been on building integrations, providing strong APIs and improving the User Interface to Geneos. This release is the culmination of those efforts. Our latest integration allows for log storage, searching and queries all through the power and flexibility of Elasticsearch.

An update on the ITRS Group technology strategyWhen considering the ITRS Technology strategy, there are two key two parts to think in terms of – what are we doing with our technology/software to improve it, and what are we seeing in the technologies our software needs to monitor.Strategic change to ITRS Group productsAbout 18 months ago, we laid out some key technology themes in our software. Principal amongst those were the following:

Without a doubt, it’s important to ask yourself: how much do you know about your IT environment? When something goes wrong, are you the first to know about it? Are you able to detect patterns among tens or hundreds of thousands of regular events? Would you know if there was a security breach straight away?

Welcome to this decade's first newsletter from ITRS Group on OP5 Monitor. What a better way to start than to share with you what we have been up to lately and what we have in store for the future. Most of you reading this have been customers ofours for a long time. Throughout these years the IT landscape has gone through a number of different phases, most recently it has been the transition to private and public cloud environments.