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Financial Services

Digital, data, and disruption: today’s finance ecosystem demands application and infrastructure performance, and the most powerful monitoring tools in financial services.

Can your systems maintain stability in an unstable market?

Always demanding and highly regulated, global finance faces new layers of complexity and risk. Digital disruptors are up-ending old assumptions about customer service and value. Digital assets are as important as physical. But today’s IT estate mixes legacy systems, modern platforms and Open APIs. It delivers data on-premise, through the cloud, and a hybrid of the two, and has to support a vast array of applications, plug-ins, standards and protocols. Wherever you are on your digital journey, you need to keep all these plates spinning so you can serve your business, your customers, your regulators and your partners – without disruption.

Trading and risk

Whatever your trading strategy, throughput, speed and latency are critical. From front to back office you rely on peak performance, peak data transfer and peak reliability throughout the day.

Losing that performance means losing alpha – with long-term consequences for your customers, your reputation and your bottom line.

The customer experience

For your customers, banking isn’t optional. And they want a seamless, customer-centred and convenient experience all the time, every time.

Your investment in open and omni-channel solutions can only deliver if your infrastructure delivers. Even the shortest unplanned down-time or delay can lose revenue and fray customer loyalty. Any longer and your reputation may not recover.

Payments and transactions

Electronic payments are the lifeblood of banks and their corporate customers. The engine of a cashless society – and the area most under threat from digital competitors.

In a world of real-time payments, you need high-performing infrastructure that ensures uninterrupted data flows, so you can meet your counterparty SLAs, ensure accurate reconciliations – and keep that lifeblood flowing.

How does it work?

BUSINESSTraders connectedTop performansLatencyVolumeINFRASTRUCTUREPhysicalVirtualStorageNetworkAPPLICATIONSProcess / ServicesConnectivityLog analyticsMarket dataAvailability & PerformanceGeneosfor Exchanges and LiquidityVenuesINTEGRATIONS& PLUGINSGATEWAYEXECUTIONPOST TRADERISK &SURVEILLANCEMARKET DATA

Available services your customers can rely on

Always-on is tough enough when you work with highly regulated networks, data and protocols. But now you also have to be customer-centric, joined-up, seamless and digital, and so does every member of your ecosystem. You can’t afford a slip-up – because there’s always a challenger waiting in the wings.

Reacting to a problem is not enough. You need to predict and prevent failures across your entire IT estate. We work with nearly 200 leading financial institutions to do just that.

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ITRS Geneos gives you real-time analytics and reporting tools that keep you on top of any issues in your core banking and other essential applications. With more than 100 pre-configured plug-ins – including a FIX protocol plug-in – Geneos offers seamless integration with all the technologies in your estate. It monitors APIs to guarantee reliable, secure communication across your ecosystem. And for those reliant on external pricing feeds, including Bloomberg, Exegy, Refinitiv and Vela Trading, Geneos monitoring keeps you up to date with your transaction quality, risk tolerance and market exposure.

Infrastructure stability in the face of volatile markets

The world’s capital markets can be turbulent places. Volatility can present huge opportunity - if you have the IT capacity to respond. But what is your IT capacity? If you aren’t confident in the number of transactions per second you can handle, volatile markets can be very risky. We work with nine of the world’s top ten global investment firms. Our monitoring tools give them direct visibility on the capacity and capabilities of their infrastructure. As their trading desks follow the sun, they know that every element in their IT estate will support their volumes even as they shift throughout the day.

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ITRS Capacity Planner shows you exactly what capacity you can handle, while the Forward Thinking feature enables you to simulate and model ‘what if’ scenarios. You see exactly how your system will react in any given scenario, and what you need to do to retain the consistent performance and throughput you need.

Manage cloud transition and operations with confidence

Transitioning to the cloud may be necessary – but it is not straightforward. Operating in the cloud – wholly or partially is even less straightforward. Achieving the granular visibility you need across your entire hybrid estate, all the way down to CPU, memory and disk level, is a major challenge.

We’ve worked with thousands of engineers and DevOps teams around the world to get the best of cloud technology. Our Cloud Cost Optimisation gives you a ‘right-sizing’ and ‘right-buying’ methodology – so you don’t contribute to the unnecessary costs of ‘lift and shift’ transition.

Our monitoring solutions then give you visibility of your entire estate, from one platform that scales as you do. You can your applications dynamically and with confidence: from on-demand and elastic server availability in cloud environments, to containers, microservices, and orchestrators including Kubernetes and OpenShift. And because we can monitor all major cloud providers, you can orchestrate your environment – on-premise, hybrid, or multi-cloud – and ensure too is monitored with the most powerful tools in financial services.