ITRS Terms and Conditions

Commercial Sales Global

The Product Terms apply to all software, solution and services contracts globally.

Support

The Software Maintenance Policy applies to all ITRS Group products except ITRS Uptrends.

For ITRS Uptrends support, please refer to the ITRS Uptrends Support Center.

SaaS Terms (including SLAs)

The SaaS Terms apply in addition to the Product Terms for all ITRS Group SaaS products except ITRS Uptrends.

For details of ITRS Uptrends checkpoint availability, please refer to the ITRS Uptrends Support Center.

Acceptable Use Policy

The Acceptable Use Policy applies to usage of all ITRS Group products.

Data Processing Addendum

The Data Protection Addendum applies to all ITRS Group EEA and UK based customers.

Website policies

• Privacy Notice

• Terms of Web Use

Payment Partner Terms

• These are the Payment Partner Terms applicable to ITRS payment partners, where ITRS is still providing the services directly to the end customer.

• EULA – Payment Partner: This is the EULA for the end customers where a partner is acting as a payment partner.