Operational resilience in financial services
Regulatory changes in the age of technological complexity
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Operational resilience in financial services: how regulation changes will impact financial firms
Operational resilience has been in the spotlight for a few years now due to several high-profile outages, which have caused large reputational and financial losses to major players in the financial sector and beyond.
The pressure on financial services organisations has ramped up even more with the announcement of upcoming regulations, which are coming into force in the UK and the European Union (EU) in 2022. Financial firms that can't provide operational resilience in the face of disruption, service level compliance and a customer-first experience can face heavy penalties that go from hefty fines to legal action against high company officials.
Read our whitepaper to learn about:
- What the operational resilience regulations will mean for financial firms in the UK and the EU.
- The importance of importance business services, impact tolerances, testing and mapping to ensure compliance.
- The impact regulations will have for the financial sector around the world and how firms can prepare.
Operational resilience is a set of techniques that allow people, processes and informational systems to adapt to changing patterns. It is the ability to alter operations in the face of changing business conditions.