Monitoring Software AG - Terracotta Universal Messaging

Terracotta Universal Messaging monitoring with ITRS Geneos

As technology evolves, web and mobile platforms are becoming increasingly essential to your clients and business

Solution

Enhance your Geneos solution with the addition of a Terracotta Universal Messaging plug-in. Terracotta Universal Messaging's unique approach to last mile messaging gives the ability to quickly adapt to new delivery channels as they emerge. ITRS, through its developer programme, has created a plug-in to enable Geneos users of Terracotta Universal Messaging to identify technical issues before they impact their business.

The plug-in enhances productivity and provides real-time alerts to support staff. Although the status of your Terracotta Universal Messaging can be viewed through the Enterprise manager tool supplied, this only provides a static view of the Cluster and no ability for automated alerts or integration with your other monitoring tools. As more of the global FX e-platforms and banks rely on Terracotta Universal Messaging for streaming, this new plug-in will enable them to see more and deal with issues faster than before.

Key benefits

  • Automate support tasks: pre-defined rules, prompt delivery of automated alerts to support, enabling action to be taken before issues impact the business

  • Tight integration: real-time performance statistics from Terracotta Universal Messaging appear alongside your Geneos data

  • Easily configurable: the plug-in is easily configurable for each of the monitoring views and can be set to automatically refresh

How it works

The Terracotta Universal Messaging plug-in makes extensive use of the admin API to provide detailed, real-time statistics about the performance of Terracotta Universal Messaging Clusters. Using this information in conjunction with Geneos FKM (File Keyword Monitoring) against the Terracotta Universal Messaging log provides a comprehensive view of the health of your cluster. Rules can be set up to provide the support team with automated alerts, which frees up resources and enables swift resolution to issues.

The dashboard shows the status of the cluster, interfaces and channel information. Users can apply the built-in capabilities of Geneos to filter views to only display specific channels, connections or even realms to build up a view of the Terracotta Universal Messaging technology specific to each client’s application or business area.

“An ITRS client uses the Terracotta Universal Messaging plug-in to monitor the health of their FX service. It also monitors the Terracotta Universal Messaging cluster and the latency of messages over the delivery channel. It enables the support team to rapidly identify issues affecting the service they deliver.” Ivan Scattergood, CTO, Apogee Software

DATABASE TIERAPP TIERSTREAMING ENGINEORDER TIERBLOTER TIERFEED HANDLERSINTERNATIONAL PRICERRTFXEBSWEB TIERTERRACOTA CLUSTER50017336783100FEED LATENCY85 ms50017336783100WEB TIER LATENCY49 ms50017336783100CLIENT LATENCY92 msTERRACOTATERRACOTA

 

 

 

This dashboard shows how the information from the Terracotta Universal Messaging plug-in can be combined with separate monitoring feeds to give you an overall picture of your application.

 

 

 

It shows the status of the cluster, interfaces and channel information. Users can apply the built-in capabilities of Geneos to filter views to only display specific channels, connections or even realms to build up a view of the Terracotta Universal Messaging technology specific to each client’s application or business area.

 

 

 

Users can monitor

  • The status of the cluster and its interfaces

  • Detailed information about the individual  realms that make up the cluster

  • Channel information

  • Detailed statistics about the connections

  • Configuration information about the threads

For more information on the Software AG - Terracotta Universal Messaging plug-in for Geneos

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