The ITRS Difference

The ITRS Uptrends Synthetic Monitoring solution is easy to learn and maintain with little or no guidance necessary for test creation or overall portal usage.

See how we compare:

• Effortlessly switch from HP and Micro Focus by converting SiteScope and Load Runner scripts

• Easier to overcome corporate network issues: each check can have custom proxy, DNS and hosts file.

• Excellent user and test management (groups and permissions) – the portal is capable of managing hundreds of apps under one account.

• Wide network of external locations (80+) grouped by city, including mainland China.

• Flexible delivery: we offer SaaS, hybrid and on-prem deployments.

Exceptional Support

Our support desk is staffed with technical engineers who achieve a first touch fault resolution in under two hours, rather than operating a service desk that records and allocates incident tickets.

Only 25% of tickets need to be escalated to Tier 2 Support. 75% of all of our tickets are solved within one day.

Custom Dashboards

ITRS Uptrends Synthetic Monitoring offers out-of-the-box dashboards that can be customized, easy to understand and are contextually linked to make it easy to drill down into the details.

ITRS Uptrends has a Grafana integration which is fully customized. Well documented APIs allow for building custom dashboards on top of existing solutions (i.e. in Tableau) or feeding data from and to Continuous Integration or Business Intelligence solutions.