Detect incidents in real time, find root cause in minutes with agentic AI

Built on transparency and trust for regulated industries. Every recommendation is based on clear evidence while every critical decision is governed by humans.

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Adopt agentic AI
Minimize risk exposure

The shift from “eyes on glass” to “machines on glass” is underway.

Regulated IT environments are too complex for humans alone,
but too nuanced for standard automation.

IT operators need control and confidence to keep pace with agentic AI adoption.

Act faster and stay in control
with the ITRS Agentic AI Layer

The ITRS Agentic AI Layer helps operators do more and act faster with fewer resources. Embedded across the ITRS observability platform, this governed intelligence layer lets operations teams accelerate issue diagnosis and resolution with confidence.

Dataview medium

Evidence-based reasoning
with clear explanations 

 

One Team

Human oversight
built in from day one 

 

Report medium

Enterprise-grade permissions,
audit trails, and governance

 

ITRS Agentic AI Layer Diagram

Meet your SRE agents

Built on a unified platform with enterprise-grade compliance, agents work together seamlessly to drive operational efficiency. 

ITRS SRE Agent - Root Cause Analysis Screenshot

Find the “why”
Not just the signal

Root cause analysis agent 

  • Correlates data across metrics, events, logs, and traces in real time 

  • Surfaces likely root causes with evidence 

  • Provides transparent explanations of findings  

  • Reduces MTTR by accelerating understanding, not just alerting

Discover your RCA agent
ITRS SRE Agent - Remediaton Screenshot

Trust in assistance
Understand complexity

Support agent

  • Uses natural language and real-time context

  • Works across Geneos and ITRS Analytics 

  • Accelerates onboarding, configuration, and troubleshooting processes

  • Understands component relationships and business criticality

Discover your support agent
Website Monitoring Agent Screenshot

Expand monitoring coverage
With just one click

Website monitoring agent

  • Automatically profiles monitoring gaps across your web assets 

  • Recommends the right synthetic monitors 

  • Creates monitors in a single click 

  • No specialist knowledge required

Trusted by 9 of the top 10 investment banks

 

Speed medium

Real-time response
measured in milliseconds

Monitoring App medium

Unified observability across
1,000+ technologies

Own the Outcome

Built on ITRS’s proven
governance framework

Ready to see agentic AI in your environment?

ITRS agentic AI capabilities are available in beta. Work with us directly to shape the future of trusted, human-governed agentic operations. 

Request beta access