ITRS Online Resources
Thought leadership by the experts in monitoring
Relaunch: Customer Resources Site
Welcome Our new Resources homepage launched March 13th 2019. We are always looking to find new ways to streamline our technical resources so that you can find what you need faster.
Gateway Hub for Geneos
Scalable big data storage of metrics and events Gateway Hub is a key part of ITRS Group’s strategy to build better, smarter, more efficient monitoring to create operational resilience for the always-on enterprise.
Integrated solutions for Operational Resilience in the always-on enterprise
What we're hearing today Today, many of our customers are laser focused on supporting their firms during the Brexit process.
The regulator is raising the stakes for operational resilience
The risks of technological outages have been drastically underestimated industry-wide. This year, glitches have resulted in financial losses in the millions, mass customer exodus and significant reputational damage to the firms and their executives.
REST API – Locking it Down
This blog looks at leveraging security and control features, encrypted communications between Geneos components and Authentication policy, in conjunction with the Geneos Commands API. Given the power of Geneos commands, and the functionality they enable, locking down access to them is quite important. The Geneos Gateway has a REST API allows programmatic, automatic triggering of Geneos commands, which take remediating action in the monitoring environment. This API allows for some nice integrations and automation.
Customer feedback: more fixes, more enhancements, better documentation
Customer feedback: more fixes, more enhancements, better documentation
Changes based off our client survey
The changes we've made since March's client survey Your ideas and suggestions make ITRS a high-touch organisation – we like talking to you, asking you what we can be doing better, and using your input to shape the direction our pr
Using Geneos to monitor TREP 3
As upgrading to TREP 3 is becoming a requirement in many of our customers, ITRS Group has been improving our out-of-the-box solution which can be up and running in a matter of hours to integrate with TREP.