Senior Project Manager

London, United Kingdom


Role Description

Job posted:
02-Nov-2021 (16:32)
Closing Date:
31-Jan-2022 (16:32)
Function:
Professional Services

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ITRS Group is looking for a collaborative and experienced Senior Project Manager/Service Delivery Manager to join our welcoming worldwide team. This Senior Project Manager/Service Delivery Manager role offers a generous salary, excellent benefits, and a positive and inclusive workplace culture.

We are currently organising two services departments into a more significant entity, positioned for growth. As a flexible Senior Project Manager/Service Delivery Manager, you will be responsible for the bigger and more complex projects as we move to a fully global organisation.

Some of your project management responsibilities will include:

● Understanding the delivery value from the customer's point of view as well as ITRS's

● Setting and following up on customer success criteria and managing customer expectations and changes in projects

● Managing the operational aspects of the delivery in terms of reporting, resourcing and deliverables

● Updating the consultancy team delivery process and educating the team on it

To succeed in this senior service delivery management role, you will need to be a certified Project Manager with a minimum of 7 years of experience in project management working in a project orientated and time-sensitive environment.

Additional requirements include:

● A service-oriented focus to ensure we deliver the best value and software experience to our clients

● Minimum of 7 years of experience working in a client-facing environment

● Expertise in managing client expectations and issues

Please get in touch with us today for full details and to apply for this Senior Project Manager/Service Delivery Manager job.

People and technology set us apart. A career at ITRS will enable you to become an integral part of an inclusive, collaborative and ambitious company. Every team member takes pride in what they do; we recognise their expertise, commitment and loyalty; our people are our greatest asset, and it's what makes our business so successful.


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