Monitoring solutions designed for your always-on business

Using the machine-learning-driven alerts in Capacity Planner has helped us plan and catch errors before they become service-affecting. We've been able to stand up to the extra demand. We've seen ROI in terms of the number of outages that we've prevented proactively. The other ROI is obviously in terms of right-sizing in the estate. We've been able to run more VMs on our estate by right-sizing the capacity on those hosts.

ITRS Geneos has the best enhancements required for monitoring; not just for basic monitoring but for any kind of aspects or production issues that can be captured and prevented using this tool.

ITRS OP5 Monitor has opened many possibilities for our IT team at Svenska Spel. With so many data sources, it was essential for us to find a solution that was able to integrate with our systems, aggregate all data and sift through it to present key analytics on user-friendly dashboards. By making sense of complex data and eliminating manual labour, OP5 Monitor has enabled us to focus on providing our customers with the best services possible.

Previously, we did not have much in the way of monitoring. Geneos offers various kinds of samplers and it keeps adding integrations as well. For example, we are using Control-M scheduler for our batch. We integrated ITRS with Control-M and now we are getting all the alerts from there into our ITRS monitoring, and we can publish that in the dashboard.

For a managed services company like ours, ITRS Geneos is by far the most important and valuable monitoring tool in the financial sector industry.

The ability for us to, in real time, monitor our environment, especially when you’re talking about trading stack, is absolutely imperative. So, I wouldn’t say there is one singular example, but it’s really how we’re able to use it for a multitude of use cases, that’s really, for us, the key to leveraging ITRS.

Keeping our clients happy and their IT systems healthy is a priority for us and we’re pleased to have found a solution with ITRS that helps us achieve this goal.

On a yearly basis, we identify around 50 to 60 incidents through ITRS - Some issues could have caused major business impacts. We have received very good technical support from ITRS; from the beginning it was a very smooth deployment, and till now there is no issue with their support services.

We have absolutely seen return on our investment with ITRS. The stability of the trading applications with Geneos means it pays for itself