Is it up?
At the base level, a resilient system should be able to demonstrate that your services are up. If services are down, you need to know exactly what the issue is to identify the fastest possible path to resolution.
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Does your current monitoring answer these key questions?
Real-time monitoring that creates peace of mind
Real-time monitoring empowers you to keep your business critical services running and prevent costly outages.
In an increasingly digital landscape, technology failure poses a risk both to the enterprise suffering the outage and the economy at a larger scale.
Our monitoring technology empowers you to proactively manage extreme requirements and the most taxing scenarios, helping you mitigate risk and keeping your always-on enterprise running.
Testing and change management
Testing mercilessly and managing change across your IT infrastructure are key activities to any enterprise.
Planning and testing for large scale disruption is an essential component of operational resilience. For example, exchanges must be prepared for large scale trading in very focused periods of time, using capacity planning to prepare for scenarios where they should burst into the cloud to prevent outages.
The most demanding environments require an always-on approach.
What our clients think of us
ITRS Geneos has the best enhancements required for monitoring; not just for basic monitoring but for any kind of aspects or production issues that can be captured and prevented using this tool.
Production Support Leader at Citi
Using the machine-learning-driven alerts in Capacity Planner has helped us plan and catch errors before they become service-affecting. We've been able to stand up to the extra demand. We've seen ROI in terms of the number of outages that we've prevented proactively. The other ROI is obviously in terms of right-sizing in the estate. We've been able to run more VMs on our estate by right-sizing the capacity on those hosts.
Michael Roberts, Capacity Manager, CDL Limited
Previously, we did not have much in the way of monitoring. Geneos offers various kinds of samplers and it keeps adding integrations as well. For example, we are using Control-M scheduler for our batch. We integrated ITRS with Control-M and now we are getting all the alerts from there into our ITRS monitoring, and we can publish that in the dashboard.
System Analyst - Enterprise FS firm
Download our operational resilience whitepaper
Products to support the most demanding environments
Operational resilience strategy
In recent years, businesses have been under stress and were forced to adjust to changing workforce requirements, capital availability, market behaviour and usage patterns. This dynamic has brought to the foreground the need foroperational resilience. In these times, every organisation needs an operational resilience strategythat enables them to maintain service levels during periods of disruption.
This strategy must include stakeholders across the company, spanning departments and coordinating responses to the loss of critical inputs to business processes. While resilient IT operations are at the heart of a resilience strategy, the need goes beyond digital systems and includes coordination with vendors, clients, suppliers and distributors.
Operational resilience examples
The need for resilient IT operations is clear to everyone in the current business environment, but guidance on how to achieve this goal is sparse. Questions abound:
- How should your business procedures change to achieve resilience?
- What types of stressors can you accommodate and recover from?
- Which departments need to make changes?
- Who ultimately owns resilience projects?
- Is this an IT-led initiative or does it come from the C-suite?
Regardless of how your organisation chooses to manage risk, it’s best to lead the process rather than wait for operational resilience regulation.
