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Digital Experience Monitoring and Operational Resilience solutions - How they work


The digital experience monitoring tools you need to ensure uptime & performance across your websites, applications, and APIs

Company and customer alignment is critical. As websites and applications become increasingly more complex, interactive, and difficult to manage, your teams need a solution to monitor all your online assets: website uptime, web performance, web applications, and APIs.

Digital experience monitoring protects your brand's reputation and revenue by keeping your team aware of the changing status of your brand’s web presence.

Customisable dashboards

Create and share custom dashboards with the metrics the team needs. Schedule reports for automatic email updates.

Alert integration

With built-in integrations to tools, such as Slack, PagerDuty, and Zapier, alerting adjusts to your team’s preferred tools.

Private checkpoints

Bring ITRS Digital Experience Monitoring behind the firewall. Manage APIs, internal web applications, and wikies.

Alert escalations

Decide who within your team is notified by ITRS with three levels of escalations based on error duration. Don’t let an error go unresolved.

Although only 33% of organisations are using a dedicated digital experience monitoring solution today, nearly half of IT leaders are now likely to invest in these solutions as a result of the events of 2020, according to a NetMotion survey.


Get real-time performance metrics directly from the site’s users with Real User Monitoring

Synthetic Monitoring safeguards the user’s digital experience, and Real User Monitoring (RUM) brings digital experience monitoring full circle by tracking the visitor’s actual experience while using the site.

RUM’s aggregated reporting gives insight into user experience based on user location, device type, operating system, and browser. Spot latency affecting actual users and optimise for the devices and browsers your visitors use most.